SHIPPING POLICY

Handcrafted Skincare Carefully Packed & Delivered

Learn about Pennyhill shipping times, processing policies, delivery information, subscription shipments, and customer care support.

Processing Time

3–5 Business Days
All products are handmade and packed carefully in small batches.

Nationwide Shipping

Ships Across the USA
Reliable shipping for skincare lovers nationwide.

Secure Packaging

Carefully Protected
Products are packaged safely to protect quality during transit.

Customer Support

We’re Here to Help
Questions about your order? Contact our support team anytime.

Shipping Information

Order Processing

All Pennyhill skincare products are handcrafted in small batches. Most orders are processed within 3–5 business days excluding weekends and holidays. During seasonal launches or promotions, processing times may vary slightly.

Shipping Rates

Shipping rates are calculated at checkout based on package weight and destination.

Domestic Shipping

We currently ship throughout the United States.

Tracking Information

Once your order ships, you will receive tracking information by email.

Lost or Delayed Packages

Pennyhill is not responsible for carrier-related shipping delays, weather disruptions, or lost packages once marked delivered by the shipping carrier. Please contact us if you experience delivery issues and we will do our best to assist you.

Incorrect Addresses

Please verify your shipping address carefully before placing your order. Pennyhill is not responsible for packages shipped to incorrectly entered addresses.

Subscription Delivery Information

Subscribe & Save orders are processed automatically according to your selected schedule. Subscribers receive recurring shipments with automatic savings and flexible account management.

Benefits:

Wholesale Shipping

Wholesale processing and shipping times may vary depending on order volume and product availability.

Please contact us directly for wholesale shipping estimates and delivery schedules.

Thoughtfully Packed with Care

Every Pennyhill order is packaged carefully using clean, protective materials to ensure your skincare arrives safely and beautifully.

Use:

Frequently asked Questions

Most orders ship within 3–5 business days.

Yes, we currently ship throughout the United States.

Yes. Tracking details are emailed once your order ships.

Please contact us immediately if changes are needed before shipment.

Need Help With Your Order?

Our customer care team is happy to help with shipping questions, subscription orders, and wholesale inquiries.

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