Terms & Conditions

Please read these Terms & Conditions carefully before using our website or placing an order.
 
By accessing Pennyhill Natural Skincare or purchasing from us, you agree to these terms.

General

By accessing or using the Pennyhill website, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website. We reserve the right to update these terms at any time.

Orders & Payments

All orders are subject to product availability and acceptance. Prices are listed in U.S. dollars. Payment is required at checkout. We reserve the right to: Refuse any order Cancel orders if needed Limit quantities purchased Update pricing without notice Customers are responsible for providing accurate billing and payment information.

Shipping

We carefully pack and ship all Pennyhill products. Shipping timelines may vary depending on:

Order volume
Holidays
Weather delays
Carrier transit times

Once shipped, Pennyhill is not responsible for delays caused by carriers. Customers are responsible for providing correct shipping addresses.

Returns & Refunds

Please review our Return Policy for full details. Eligible returns may be accepted according to our return guidelines. We reserve the right to refuse returns that do not meet policy requirements. Refund timing depends on payment provider processing.

Product Information

We do our best to provide accurate product descriptions, ingredients, and images. Because products are handmade: Colors may vary slightly Texture may vary Packaging may occasionally change Information provided is for general product education only.

User Responsibilities

When using our website, customers agree:

To provide accurate information
To use the website lawfully
Not to misuse content or checkout systems
Not to interfere with site security
Not to attempt unauthorized access

Intellectual Property

All content on Pennyhill is protected. This includes:
Logo
Website design
Product photos
Written content
Graphics
Branding

Content may not be copied or reused without written permission.

Limitation of Liability

Pennyhill is not liable for:

Indirect damages
Delivery delays from carriers
Website interruptions
Typographical errors
Temporary product unavailability

Products should be used responsibly.

Customers should review ingredients before use.

Privacy Policy

Your use of our website is also governed by our Privacy Policy. Please review how we collect and protect personal information.

Changes to Terms

We may update these Terms & Conditions from time to time. Changes become effective once posted on this page. Continued use of the site means you accept updated terms.

Contact Us

Questions about these Terms & Conditions? We’re happy to help. Pennyhill Natural Skincare 📧 pennyhillcreations@gmail.com 📞 833-289-4467
📍 Handmade with care in Pennsylvania, USA

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